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About The Refund and Returns Policy

Under what conditions customers can return products they’ve purchased

Refund and Returns Policy

Last updated: January 1, 2024

Thank you for shopping at Picasso Bites.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 3 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 3 days
  • The product is in its original packaging
  • You obtained a Return Merchandise Number (RMN) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Number (RMN), contact us:

Send the product with its original packing and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund to:

Unit 3/8 Zeta Crescent, O’Connor
6163 WA Australia

Shipping charges

Shipping charges incurred in connection with the return of a product are refundable only if the product were damaged, faulty, or didn’t match your listing description.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can’t be refunded, returned or exchanged.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: